Gusto

Ouruj stands behind the quality and craftsmanship of our products. We offer a one year warranty against manufacturing defects. If your ring has any issues related to craftsmanship, please contact us, and we will repair or replace it free of charge. Normal wear and tear, including scratches and damages caused by improper use, are not covered under this warranty.

Feel free to reach out if you need further customization or additional information!
See our Refund Policy for more information

Ouruj offers swift and secure shipping worldwide. Enjoy free (in USA) standard shipping on all orders, with expedited options available for faster delivery. Your order is carefully packaged and includes tracking for your convenience. Expect timely delivery from our workshop to your doorstep.

We understand that sometimes things don't work out. Ouruj offers a 30-day return policy for your peace of mind. If you're not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Items must be in their original condition and packaging.

Custom or engraved items are not eligible for return unless there is a manufacturing defect.